Mutual Respect Policy

At Canvas Host, we treat you with respect, and we’ll go to the ends of the Earth to help, no matter what the problem. We are committed to always be patient, professional, and caring in our communications.

In return, we ask for mutual respect.

As a customer of Canvas Host, you are not permitted to use abusive, intimidating, threatening, derogatory, or profane language in written or verbal communications towards any member of our staff. This includes:

  • WRITING IN ALL CAPS (written “shouting”)
  • Derogatory Internet slang (“noob”, “@$$”, etc.)
  • Obscene emoticons and related ASCII art
  • Obscene embedded imagery or file attachments

Customers not abiding by this policy will be reminded of this policy and have their account reviewed. Customers repeatedly breaking this policy will have their account terminated from our network without further notice.

Why do we have this policy?

Canvas Host is a no-hate business. We welcome all races, all religions, all countries of origin, all sexual orientations, and all genders. We stand with you. You are safe here.

There is no room for disrespectful behavior in a progressive, forward-thinking business, whether within our staff or among our clientele. We are intentional in choosing the clients we host and support. Please contact us if you have any questions about this policy.